Policy
Shipping Information
Shipping options depend on product type, quantity, packaging, destination, order size and delivery timeline.
Shipping scope
Shipping requirements should be discussed during quotation. Options may vary by product, destination and order volume.
Destination details
Customers should provide accurate delivery country, recipient requirements, package rules and any import-related instructions.
Production versus transit
Production time and transit time are separate. Samples, revisions, packaging preparation and final inspection may affect the total timeline.
Customs and duties
International shipments may be subject to customs duties, taxes, import rules or local delivery charges. These are typically outside product pricing unless agreed.
Split shipments
Some projects may require split shipments, bulk delivery, sample shipments or campaign-based fulfillment depending on the workflow.
Delivery issues
If a shipment issue occurs, contact PrintVay with order details, tracking information and photos where relevant.